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Semichem is part of the SCOTMID Group and one of the leading UK discount retailers supplying health and beauty products to140 high street stores throughout Scotland and Northern Ireland.

In 2009 the company implemented Minster’s voice enabled WMS into their Livingston depot to ensure its supply chain was structured to support significant growth plans for the following five years.

Our WMS forms an essential part of the overall supply chain solution and links into Semichem’s existing systems to improve operational efficiencies.

As part of this project, Semichem chose to use voice technology for hands-free, voice-directed work as they recognised it would improve accuracy, speed and control of the pick and replenishment processes.

Scott Kerr, Head of IT with SCOTMID Group, commented:

“We chose Minster because of their proven experience in delivering warehousing solutions.
They were able to provide a solution in very challenging timescales. Six months after installation we began to see improvements as a direct result of using the voice enabled solution. We implemented our ideal solution.”

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