Reverse logistics solutions that keep customers coming back
Missed returns means lost customers. Keep the customer satisfied with our UK-made, cloud-based returns management system.
How our reverse logistics solutions simplify core warehouse activities
Reporting
Generate reports on returns to make data-driven decisions.
Voice solution
Achieve 99.98% picking accuracy and reduce returns with voice picking software.
Warehouse management tools
See more and learn more with our suite of powerful warehouse management tools.
End-to-end visibility
Gain full visibility into all aspects of your inventory, orders and returns.
Customer service experience
Keep customers in the loop about returns with our B2B customer portal.
Delivery and logistics
Transfer delivery data quickly to keep customers in the know.
Technical support
Around-the-clock tech support from our UK-based team of real experts.
How our reverse logistics solutions help improve customer satisfaction
Every warehouse manager knows that reverse logistics are an essential part of operations. But not all of them have a WMS that's up to the job. Do you?
At Minster WMS, we provide businesses in a range of sectors with a WMS that includes a highly accurate and easy-to-use returns management system.
Data can be accessed round-the-clock in real-time – and reports generated with just a few clicks of the mouse. This helps build trust and keeps human error to an absolute minimum.
The result? Customers come back – not just your products.
About our solutions
CORE
Are you a small- to medium-sized business looking for a WMS solution with a highly capable reverse logistics solution? CORE is built for the job, giving you end-to-end visibility into your returns data and ensuring transparent communication with your customers.
EDGE
EDGE is built on the same technology as CORE but is better suited to larger operations and enterprises looking for customisable returns management software. And like CORE, it comes with first-rate technical support from our team. Need answers? We'll get them to you – fast.
IntaData
Working with multiple systems? IntaData lets you integrate and future-proof them all, ensuring smooth communication both internally and with third parties.
CORE and EDGE: which one is right for me?
Both CORE and EDGE include product returns management software to improve data visibility and the accuracy of your returns. But which is right for your business? It all depends on the scale of your operations.
| CORE | EDGE | |
|---|---|---|
| Product type | Entry-level | Enterprise-level |
| Business size | Small to medium | Large and enterprise |
| Customisation | Customisation not included | Features can be customised |
| Price | Approximately £10,000 a year | Varies |
| GUI | Ideal for small- to medium-sized businesses | Enterprise-grade GUI |
| Deployment timeframe | Within 24 hours | Average 6 weeks |
Help me choose
Minster worked for them
“Minster WMS understands the logistics business completely”
Best. Food Logistics.
"Without Minster WMS we would not be able to do what we do"
M&S
"Operational within three days, with continuous support that never falters – Minster is a true partner in our success"
C-3PL
Real-life success stories
Learn how our returns management system has helped businesses boost the accuracy of their returns and improve the customer experience.
Featured story
Octopus Energy
- ‘Deployed within 3 weeks’
- ‘Operational effectiveness improved 200%’
- ‘100% customer satisfaction
Why work with Minster WMS?
A WMS provider that lets you see more and work faster.
CORE and EDGE are both versatile warehouse management systems packed with useful features – including an accurate, easy-to-use reverse logistics solution. But why choose Minster and not some other provider?
The answer is that Minster can be a core partner in your success in two key ways. First, our team of experts offers jargon-free, script-free technical support around the clock.
And secondly, EDGE users can leverage that expertise to customise features – essentially tailoring the WMS to fit their workflows and no one else's.
Frequently asked questions
What are reverse logistics?
Reverse logistics is about transferring goods from the end consumer back to the manufacturer or distributor. Returns form a large part of reverse logistics but the term also covers repairs, recycling and disposal.
How can a WMS help with returns and reverse logistics?
A WMS like CORE or EDGE gives you end-to-end visibility into your orders and returns. An item's status, location and other essential information can be accessed in seconds from any location. This significantly improves the efficiency and accuracy of your returns process.
How are returns processed?
With a WMS, returns are typically processed with a multi-step workflow. This involves receiving the item, inspecting its condition and then either putting it back into sellable inventory or a designated location for recycling or disposal.
Are CORE and EDGE scalable solutions?
Yes, both CORE and EDGE are scalable WMS solutions. If you need to process more returns, we can quickly and smoothly meet your requirements – no costly disruption required.
Ready to improve the quality of your reverse logistics solutions?
CORE and EDGE give you end-to-end visibility into your data, orders and returns alongside near-perfect picking accuracy. Put your warehouse into first gear with our easy-to-to-deploy, easy-to-use and easy-to-scale solutions today.
